Faber — useless and defective product

XYZ Sam

from Bengaluru, Karnataka

Address:

Kamothe, Mumbai City, Maharashtra, 410209

I bought 1 chimney last year and within 12 months i guess more thn 12 technician have attended on technical ground. I always requested the company to replace but they always assured that after this service there will be no problem. Surprisingly today i get a what's app chat from service manager mr. Nair that further service is chargable inr 950.
They just fool customer for 12 month and after that start their own trick of grabbing money from customer for selling defective chimney. Product and after sales services is totally disgusting and pthetic and fooling customer. My kitchen is totally in mess and all kitchen wardrobe are full of dust and room is full of cooking smoke.

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Comments

kiran Pasnur

from Baramati, Maharashtra

I bought faber gas stove all swiches are faulty i had customer care nbut no response they asking raise complaint online i am fed with this

Aarti gharat

from Ahmedabad, Gujarat

Hii this is aarti n I purchase febar cooktop from vijay sales before 3 month.i m sending u pics in attachments see how it is looking now.pan holder in totally rusty.button are not working proper.i complete about this but couldn’t get any conclusion.hope u will give me best solution as soon as possible.kindly take my complete against it.thank you