[Resolved]  Fabfurnish — Dissatisfaction with service

Address:

Darjeeling, West Bengal

On my 1st order, they cancelled it saying product isnt available on COD, even though no problem had occured during placement of order. on 2nd order 1 product was delivered broken which i had to return and no replacement was provided. another order clock sent wasnt working so had to get it replaced.next order, 1 wrong and 1 broken product were sent, on replacement the wrong product has come broken and the other hasn't come while its showing delivered. now they're telling me to courier the broken one myself saying "Please be apprised that we will bear twenty percent of the product value or the shipping charges, whichever is lower". and 1 product of one of the orders has been shipped back to them, i asked them to send it back but not happening!!! on the 1st problem they had provided me with a voucher, maybe coz i was new n they wanted to show how sorry they were. but now only problems are going on and there hasnt been a single order which has been delivered without any hassle!!!