[Resolved]  Fabity — Non refund of amount after return of product

Address:Gurgaon, Haryana

I am following up with this company's customer care since 18th July for my refund of Rs. 1640 after I returned a product ordered online. Mentioned below is all the details :- Date of online order placed :- 15th June, 14 Order No. :[protected] Payment made on 15th June :- through net banking Order value (incl. shipping charges) :- Rs.1640 Mail sent for return :- 23rd June, 14 Order pick up date (approx.) :- 25th June, 14 pick up receipt no. :-[protected]/ Fabity[protected] sent them my bank details for refund on :- 18th July, 14 I am constantly following up with them through mails but have not received my refund till yet.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

pathetic dresses. cheap product quality. delayed order. no refund. all in all... do not purchase from fabity
Poor delivery and return pick up
speed.

No clarity on website about credit note while purchasing. Later they say we expect valubale customers to read return policy page.
Pathetic experience.very unprofessional. I think they are just hoarding return money in form of customer credit!

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    Gurgaon
    Haryana
    India
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