Factorysales.biz — received physical damaged product

Website:www.thefactorysale.com

I have ordered sony 32000 mah power bank with brand bluetooth headset as comb offer on 17th oct. 24/10/2018 evening around 17:00 i received parcel from xpressbees courier.

When i checked the pack, it was philips power bank physically damaged and not working condition and bluetooth headset also defective. And main thing was all package are open n worst condition inside the parcel.
Actually my order was sony 32000mah power bank and branded bluetooth but i received different item that too in worst n damage condition.

The items packing were open n other accessories not included as per the descriptions in my order
So i dropped mail to info. [protected]@gmail.com to arrange pickup these item and send my ordered item in good packed and working condition.

I tried many times to reach [protected] but no response and no one picking up calls.
I requesting you to take necessary action and provide your support.

Thanks
Ganesan.
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Oct 29, 2018
Updated by ganesh thanigachalam
Additional to the above complaint adding few detail on order- DHFS1009320
Ordered website: www.factorysales.biz
Attached order confirmation received from online shopping.

Sep 22, 2020
Updated by ganesh thanigachalam
it is almost 2 years, the case is not solved
Complaint comments 

Comments

Thanks guys...I just Googled factorysales.biz and found this review...have just cancelled my order # DHFS1060739...
ganesh thanigachalam's [Complaint's author] reply, Nov 25, 2018
You have saved your hard earn money. Good decision...👍👍
thanks bro your info helps me a lot because i was about to purchase this same item but before that i researched about this website and found your opinion.
ganesh thanigachalam's [Complaint's author] reply, Nov 5, 2018
Fraud online shopping portal and they aim was only on how to robbery money from people . pls circulate this info as possible to create awareness
Thanks Ganeshan. I was also about the order same product. Then i thought of checking some internet reviews of this website as i never heard of factorysales. They are quoting very less price that is 799₹ only.
ganesh thanigachalam's [Complaint's author] reply, Nov 12, 2018
Nowsday... This same advertisement posted everywhere in digital media to attract people with low price.. but they ultimate aim is to cheat the people with fake product.. so pls pass it to all.
Power bank 32000 philips & bluetooth not work, Bluetooth company display lay out Samsung company delivered duplicate vivo Bluetooth, company contact number not attend, mail replay no help me sir my amount 949 rs

Thanks guys for ur updates.. it's very helpful and saved me from falling a prey for their fake offers
I also cheated in the same way as ganesh mentioned above...
Please be careful about e-commerce shopping...These products are fake from china.
But the irony is that there is no grievance redressal mechanism against online shopping in India.
Thanks guys for your information sharing. I have also been cheated by Factorysales.biz
After being duped I saw these reviews. I have also received a fake Philips marked power bank and a fake non - functional ear phone. Can someone guide me how to take action against this chat?
Me to have the same problem. Just brought this combo products. But they are not working. They are in Dead State. I lost my money. Shall we move to court against this company.
My name is Robin K M from Kerala. Those who interested in filling a petition against this company please inform me. My mail ID is [protected]@sahrdaya.ac.in

Samsung power bank order किया ओर निकाला Mi powar bank निकाल हैं वो भी खराब है ।।prem Kumar. Mo.[protected] .factorysales ka Malik hai मैंने फोन किया तो 15 दिन बाद होंगा बोला ।।15 दिन बाद फोन किया फिर गाली देने लगा ।।।।मेरा raju mahat phone No.[protected]
Factory sales.biz is fake company deliver s damaged products l ordered Sony power bank but it's not working and contact no which is given is also not working l lost my Rs 850
Factory sales.biz is fake company deliver s damaged products l ordered Sony power bank and sony Bluetooth but it's not working and contact no which is given is also not working l lost my Rs 849

hello
Iam Arjun. I was ordered skull candy Bluetooth wireless earphones with that Sony power 32000 MAH is free.
The product which I received is worst in case it is not at all working even though I charger that device then also not working and it is very dusty, the build quality is very very cheap.
The power bank which I got free with this is sucks. I tryed number of times but led light was not getting on. build quality and product is also very cheap
Very unsatisfied product, I was not seen like this product anywhere. cheap quality product, damaged piece and it looks like used product
I don't want this product, take this product and give my money back.
Saved my money after reading all reviews.
It's now factorysales.com may be they changed the domian due to growing complaints.
How should I cancel my order? I have already placed it. Help me Please.

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