[Resolved] Faircent — personal loan - not get refund.

ARUN KUMAR kvp

from Kayankulam, Kerala

Address:

Chennai, Tamil Nadu, 601206

Hi everyone i was applied a personal loan with faircent. The representative asked to provide the loan documents of my proof for verification. After i provided he says to pay some of inr 2300. After i paid he says with me sir our portal has rejected your loan and i will refund the money like. 5 days over still he not return my amount. Be aware of this faircent people please don't go for any urgent needs. Non trustable people. Attached my screenshot for better understanding.

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May 17, 2018

Complaint marked as Resolved

Fairassets Technologies customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

Fairassets Technologies Customer Care's response Dear Mr. Arun Kumar,

We regret to inform you that it seems you have been misled by someone misrepresenting himself as a Faircent employee. This person Rohit, mentioned in your screenshots is not an employee of Faircemt.com. The bank account details in the screenshot DONOT belong to Faircent.com. As per our records, you have never registered with Faircent.com, nor been in touch with any of our employees. Faircent.com has NOT received any payment from you.

Our process is clearly listed on our website https://www.faircent.com/borrower-process. Faircent.com DOESNOT charge any fees other than Rs. 500/- as non-refundable registration fees till your loan listing is approved and funding is complete. All transactions are undertaken only through official channels on our website.

Faircent.com is India’s largest P2P lending platform and committed to ethical business practices. We actively encourage all applicants to read and understand the process and terms and conditions before registering and making any payment.

We suggest that you take immediate legal action and file a complaint against this person and we assure you that Faircent.com shall lend all assistance and support to the investigation.

Regards,
Team Faircent.com