Falcon Bus — Bad pick up service

Address:	Mumbai City, Maharashtra, 400066
Website:	falconbus.in

My name is Miss. Khyati Bhuva. I have booked a ticket online in falcon bus for Mumbai to Anand on 27th May, 2017. I have selected my journey date 2nd June, 2017 at 2:00 am and selected Andheri pickup station and paid the amount of 1200 rs. online. . But at the last time on 1st June at 11:55 pm, the person from falcon bus called me and said that your pick up station is changed from Andheri to Ghodbandor road, Kashimira. So I have to hire a cab from andheri to kashimira for 960 rs.. very poor pickup service. At the last moment they have changed my pick up location. On that rainy night a single lady had to run from andheri to kashimira at 2:00am. And paid as much money as I paid for bus journey from Mumbai to Anand.. What kind of service is this? Why they mention andheri pick up station online if they ask passenger to come at their desired pickup station.. I am very disappointed with falcon bus. It's 3rd class. Very poor.