[Resolved] Falcon Bus — delay in journey from banswara to mumbai

[email protected]

from Thane, Maharashtra

Website:

www.falconbus.in

Journey was from banswara to mumbai on 14dec 2018, journey started as follows:
1. Bus arrived at banswara to pickup passengers at 5pm.
2. Bus stopped at godhra by pass road at 9pm due to bus failure
3. Bus was awaited at the same place (Godhra by pass road) upto 4am i. E 15 dec 2018.
4. After that mechanic came and bus was started and then bus ran for 45mins ahead and it stopped again.
5. Then their was no action taken upto 9.30am in morning (15th dec 2018).
6. Bus reached in mumbai at 11pm on 15th dec 2018.
7. Journey of 12hrs was covered in 30hrs.
8. I would request to get the refund of this amount as we have lossed most of things on that day.
9. Driver and manager of the company was also not cooperating properly.

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Jan 20, 2019

Complaint marked as Resolved

Falcon Bus customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

Falcon Bus Customer Care's response Please share your PNR no and kindly send me details on email [protected]@falconbus.in we would take up the matter and resolve it

Dec 17, 2018

Updated by [email protected] Didn't received the message with PNR no still their were 5tickets in all with 2double sleeper and 1single sleeper. Contact No registered for this ticket - [protected]
Name of the person - Islam Khan.
PFA the ticket image and bus no.