Family Health Plan [Fhpl] — Claim Status / reimbursement (Payment not received) claim ID:3629989

Address:kachiguda, Hyderabad

FPHL is a peace of [censored]. Especially the Call CENTER employees including the Supervisor (Irfan or Imran I don't recollect the name). A CUSTOMER reaches out to company HELPLINE with an intention of getting the problem resolved but here it is vice-versa. The Call CENTER executive doesn't hold any information and always ask CUSTOMER to wait for 2working days, which doesn't end anytime. I had conversation with Multiple people in call CENTER including the supervisor and almost everyone promised to call back with an update but that day did not come yet. Surprisingly the supervisor also follows the same rule of promising your CUSTOMER for call back and sitting back holding a cup of tea and watching the show. I don't understand what is the use of having HELPLINE number as they cannot resolve neither possess the correct information. Now this is a serious concern to look in.

I am done with FHPL and there blaming game. It sucks like hell and My personal advice to everyone is not to go with this ### insurance company.
They almost took 2 and half month just to enroll my name into there system and It is almost 2 and Half month post the enrollment and I am still waiting for the claim amount.

I am not sure how long to I need to wait. I will wait for couple of days and going to lodge a complaint in consumer court.

Very Bad Experience with FHPL and there claim process.
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    Family Health Plan [FHPL] Phone
    +91 20 3052 0233 [Pune]
    +91 20 3052 0230 [Pune]
    +91 45 2300 7201 [Madurai]
    Family Health Plan [FHPL] Address
    Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    View all Family Health Plan [FHPL] contact information