Family Health Plan [Fhpl] — Delayed Approval Process

Hi team,

FHPL took almost 5 hours to approve the bills on discharge day.If we have to follow-up these many times with you, I would suggest My company to change our Insurance team.

It took whole day for us to get approval.Hospital has submitted claims at 2:30 and its 6 PM, amount is not approved.If you cant take the request on time and keep the patient waiting like this, its really hurtful.

On top of that, helplie is always busy, just waste of time.