Family Health Plan [Fhpl] — mediclaim policy

Address:

Gurgaon, Haryana, 122017

I am policy holder (1023942c06) of bharti axa which tpa is fhpl. On 20 feb 2018 i take patient (My daughter) which had only cough problem in fhpl network (Metro hospital, palam vihar, gurgaon). Hospital take my medical e-card and 10000 security fees and admit her in hospital. But now after treatment and time of discharge fhpl is denied for cashless claim... Fhpl had just time pass for 58 hours on telephonic discussion about documentation requirement from hospital. Hospital and me provide all documents even fhpl executive visited in hospital two times and collect all information. But at the time of discharging fhpl denied for claim. And give excuse that this treatment is not cover in policy. So i want to know that if this treatment is not covered in policy. Then why hospital and fhpl start treatment. I think it is a scam between tpa and hospital which are making fool to public and earning money.

Public should know that hospital make bill of 25000 in only 2 days for treatment for cough. And now hospital is not returning my security deposit 10000 even asking for 25000... So request you to please help me to recover this claim and be aware this type of company (Fhpl).. Thanks