[Resolved] Fashionothon Online — Not returning rs.19, 999/-.

Prabal Chatterjee

from Asansol, West Bengal

Address:	New Delhi, Delhi
Website:	Fashionothon.com

Representative of fashionothon offered me an assured gift of laptop (Dell-make) on 14.03.2016 at 1:45 pm via phone no.[protected] and requested me to pay rs.4999/- for a combo pack (Watch, sun-glass, track-suit and shoe).
I paid the money through uco debit card on 22.03.2016 vide order id 1685. Till date the material has not reached to me.
They again ask me to pay rs. 19999/- for assured gift. On querry, the representative said that the transaction will be failed and no money will be deducted. But the transaction was successful and rs.19999/- was deducted from my account.
Again the representative assured me to return the money within 72 hours. But i did not get the money back.
I want the money to be returned and immediate action to stop be-fooling the people.

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Dec 21, 2016

Complaint marked as Resolved

Dear Sir, On the first week of March’16 Representative of Dealsothon told me that I had been enlisted for an assured Prize (Dell Inspiron Laptop) and to get the prize I had to pay Rs. 4999/- for buying a combo pack. I paid the money vide Order ID-1535 dt. 14.3.16. I got the pack on 4.4.16 but without Laptop. On enquiry, their representative told me that I would get the laptop, but for that I had to go for another processing. She assured me that I had to transact Rs. 19999/- which would not be taken, rather it would be a failed transaction. Your representative called me ‘Uncle’ and she posed to be just like my daughter, and I fall prey to her. The transaction was successful. Your Representative assured me that the money will be returned to my account within 72 hours. But till date the money is not returned. So I request you to kindly repay my money (Rs.4999/- + 19999/-) and take back the combo pack which is intact with me. The phone calls and timings are given below. Phone No. Date Time Phone Date Time +911400820106 03.03.16 15.03 +911409806729 22.03.16 13.16 +911400820171 04.03.16 12.32 +911141056891 22.03.16 13.21 +911400820164 10.03.16 12.05 +911141056891 22.03.16 14.00 +911400820184 11.03.16 12.56 +911141056891 22.03.16 15.34 +911409830025 11.03.16 15.46 +911141056891 22.03.16 16.10 +911409806720 14.03.16 13.06 +911141056891 22.03.16 16.11 +911400820115 14.03.16 13.07 +911141056891 22.03.16 16.31 +911141056891 14.03.16 16.23 +911141056891 22.03.16 18.24 +911400820126 14.03.16 17.29 +911141056891 22.03.16 16.10 +911141056891 14.03.16 18.45 +911400820133 23.03.16 17.27 +911409806727 15.03.16 12.12 +911141056891 23.03.16 10.30 +911141056891 15.03.16 12.15 +911141056891 23.03.16 10.29 +911141056891 15.03.16 12.16 +911141056891 23.03.16 10.17 +911141056891 15.03.16 15.51 +911141056891 26.03.16 10.54 +911141056891 15.03.16 16.20 +911141056895 26.03.16 10.55 +911141056891 15.03.16 16.24 +911400820122 26.03.16 14.05 +911141095888 15.03.16 17.23 +911409246292 28.03.16 11.05 +911141095888 15.03.16 18.06 +911141056895 28.03.16 11.34 +911141056893 15.03.16 18.44 +911141056895 28.03.16 11.35 +911141719393 15.03.16 18.51 +911400820187 28.03.16 13.12 +911141056891 16.03.16 17.13 +911141056895 29.03.16 11.05 +911141719393 16.03.16 12.09 +911141056895 29.03.16 12.23 +911409830025 16.03.16 11.53 +911141056895 29.03.16 12.24 +911141056891 17.03.16 18.51 +911141056891 30.03.16 10.28 +911141056891 17.03.16 18.51 +911141056893 30.03.16 10.43 +911141056891 17.03.16 18.51 +911141056891 30.03.16 12.48 +911400820155 18.03.16 18.17 +911141056893 30.03.16 12.56 +911141056891 18.03.16 16.40 +911141056893 30.03.16 13.43 +911141056891 18.03.16 15.17 +911141056893 30.03.16 14.56 +911400820178 19.03.16 12.00 +911141056893 30.03.16 15.19 +911400820128 19.03.16 12.46 +911141056891 30.03.16 15.19 +911141056891 19.03.16 15.11 +911141056893 30.03.16 15.25 +911400820114 20.03.16 14.00 +911141056891 30.03.16 16.43 +911400820187 20.03.16 15.27 +911141056891 30.03.16 17.02 +911409830025 21.03.16 10.55 +911141056893 30.03.16 17.08 +911400820162 21.03.16 15.37 +911409166012 31.03.16 12.06 +911409830025 21.03.16 16.16 +91141056893 31.03.16 12.47 +911143952525 21.03.16 17.15 +911141056893 31.03.16 13.04 +911400820121 31.03.16 13.17 +911141056893 31.03.16 13.19 +911141056894 01.04.16 18.00 I requested them to save the conversations, this will be of immense help for further proceeding. Sir, you are honest person and in your city, such a racket is going on. You please stop this, otherwise it may be a Ghotala of a very big amount. Consumer Complaint does not do anything for a long time. I had a telephonic conversation with Consumer Complaint Representative and as per their advise I sent a letter to Fashionothon.com on 7.4.2016 but I got no positive result. My complaint ID was 1256906 Thanking you, Prabal K Chatterjee.

FashionOthon Online customer support has been notified about the posted complaint.

Aug 22, 2016

Updated by Prabal Chatterjee FashionOthon Online customer support is continuously cheating me.

Sep 01, 2016

Updated by Prabal Chatterjee Sir,
Should I now claim compensation from Fashionothon. They dare to disobey Consumer forum. Please tell them to return my money.

Prabal Chatterjee

Jan 30, 2017

Updated by Prabal Chatterjee Till date no reply. Please send a reply without further delay.

Prabal Chatterjee

Feb 08, 2017

Updated by Prabal Chatterjee Fashionothon did not give any reply to my appeal sent through Speed Post. They received my phone but did not give any solution. Please help. I shall continue.

सत्य़मेव जयते।

Apr 03, 2017

Updated by Prabal Chatterjee Till date, my complaint has not been solved. Please do the needful.

Prabal Chatterjee

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Comments

Prabal Chatterjee

from Asansol, West Bengal

Fashionothon has taken Rs.19999/- for processing of factitious prize (Laptop Dell-make). But till date they have not replied nor they returned my money. I have requested to save the conversation. They are only killing time. Please help.

Prabal Chatterjee

Prabal Chatterjee

from Asansol, West Bengal

Give me a confirmation that you are dealing with the case please.

Thanks,

Prabal K Chatterjee

Prabal Chatterjee

from Asansol, West Bengal

Consumer Forum is too slow. I don't know whether it is functioning at all. Will you please to whom should I go, if Consumer Forum fails to solve my problem.

Prabal K Chatterjee

Prabal Chatterjee

from Asansol, West Bengal

On 30.05.2016, a new packet comes to my house worth Rs. 9999/- from Dealsothon. I do not know on what basis they sent the packet. They had neither sent message through nor through e-mail. Why Fashionothon is playing such hide-&-seek role, is not known to me.

Kindly instruct them to return my money. I do not want any transaction with them.

Thanking you,

Prabal K Chatterjee

Prabal Chatterjee

from Asansol, West Bengal

Sir,
On 30.05.2016, a new packet came to my house worth Rs. 9999/- from Dealsothon. The packet was returned as I was not at home and I instructed my family member not to receive any packet from Dealsothon or Fashionothon. Sir, I think, the company is planning very well to deprive me of my money.

Please advise them to stop this nuisance and send the money (Rs.19999/-).

Thanks,

Prabal K Chatterjee

Prabal Chatterjee

from Asansol, West Bengal

After returning of the packet, a representative of fashionothon again called me over phone and asked about the return. I told her that you have not given any message about what material you are sending. So I did not take the packet. Moreover, I spent Rs.19999/- but the packet was worth less. Then how can I take this.

Sir, the company is continuously cheating me. Please do something.

Thanks,

Prabal Kr Chatterjee

Prabal Chatterjee

from Asansol, West Bengal

Fashionothon is not returning my money. Should I now claim interest?

Thanks,

P K Chatterjee

Prabal Chatterjee

from Asansol, West Bengal

Fashionothon is not returning my money. Should I now claim interest?

Thanks,

P K Chatterjee