Comments
Dear Team,
I was received a call and mail from fastdeals about this issue. They agreed to refund the money along with courier charges If I return the product to the vendor' address (Fast deals not having pick up point in Chennai). As per conversation with them, I returned product (Amount: 1499/-) to the deals by First Flight courier (cos no: C991B1925829, courier charge-480/-) on 9th June. Also I got confirmation from fastdeals that they received the product and they initiated the refund of the product but failed due to long ago order and they asked me on my account details in a mail to initiate the refund to that account. I gave them with all my account details after confirming that they wont reveal the account details to others as a security concern. But no action from Fastdeals yet.
Recently I got a call from Fastdeals saying I was raised a complaint on this order wrongly. They will initiate the return of my order along with courier charges once I update the complaint with positive comments. I replied them that I will update the complaint with resolving steps if they start the refund initiation but still the same response from them.
They are confirming that they wont be initiating the refund until I close this complait from you. Please guide me on how to proceed on this to get my money back(Product amount 1499/- and courier charges 480/-).
Thanks
Arjun
I was received a call and mail from fastdeals about this issue. They agreed to refund the money along with courier charges If I return the product to the vendor' address (Fast deals not having pick up point in Chennai). As per conversation with them, I returned product (Amount: 1499/-) to the deals by First Flight courier (cos no: C991B1925829, courier charge-480/-) on 9th June. Also I got confirmation from fastdeals that they received the product and they initiated the refund of the product but failed due to long ago order and they asked me on my account details in a mail to initiate the refund to that account. I gave them with all my account details after confirming that they wont reveal the account details to others as a security concern. But no action from Fastdeals yet.
Recently I got a call from Fastdeals saying I was raised a complaint on this order wrongly. They will initiate the return of my order along with courier charges once I update the complaint with positive comments. I replied them that I will update the complaint with resolving steps if they start the refund initiation but still the same response from them.
They are confirming that they wont be initiating the refund until I close this complait from you. Please guide me on how to proceed on this to get my money back(Product amount 1499/- and courier charges 480/-).
Thanks
Arjun
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I was received a call and mail from fastdeals about this issue. They agreed to refund the money along with courier charges If I return the product to the vendor' address (Fast deals not having pick up point in Chennai). As per conversation with them, I returned product (Amount: 1499/-) to the deals by First Flight courier (cos no: C991B1925829, courier charge-480/-) on 9th June. Also I got confirmation from fastdeals that they received the product and they initiated the refund of the product but failed due to long ago order and they asked me on my account details in a mail to initiate the refund to that account. I gave them with all my account details after confirming that they wont reveal the account details to others as a security concern. But no action from Fastdeals yet.
Recently I got a call from Fastdeals saying I was raised a complaint on this order wrongly. They will initiate the return of my order along with courier charges once I update the complaint with positive comments. I replied them that I will update the complaint with resolving steps if they start the refund initiation but still the same response from them.
They are confirming that they wont be initiating the refund until I close this complait from you. Please guide me on how to proceed on this to get my money back(Product amount 1499/- and courier charges 480/-).
Thanks
Arjun