Comments
Hi,
I was trying to place an order for Dominos pizza (Non Veg Doubles - Pizza Mania) online on their website on last Thursday, June 9, 2011. Everything was fine till the final stage. The credit card transaction went through and i was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again.'
At this stage I immediately called up the Dominos store (Dominos Store Address
Btm - Bangalore, No 67, 35th Main, 100 Ft Ring Road, Btm 2nd Stage,Bangalore - 560076 Ph.no[protected], [protected]) which i had selected for home delivery and spoke to the Manager who mentioned that they have not received any online order from me and enquired my problem. After hearing out my problem he advised me to try again.
Once again i tried placing the order online but same result as before and same error message popped up. Then the Dominos Manager then took my order over the phone and said they did not receive any order, not to worry and that the debited amount will be refunded within one week.
Till now i have not gotten my money back, i also checked with my bank and they confirmed that my card has been charged twice and the amount has been credited to Dominos. The transaction amount was Rs 296.40 each time respectively.
I would request Dominos to kindly look into this matter and refund my money back asap.
Regards,
Shiladitya
I was trying to place an order for Dominos pizza (Non Veg Doubles - Pizza Mania) online on their website on last Thursday, June 9, 2011. Everything was fine till the final stage. The credit card transaction went through and i was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again.'
At this stage I immediately called up the Dominos store (Dominos Store Address
Btm - Bangalore, No 67, 35th Main, 100 Ft Ring Road, Btm 2nd Stage,Bangalore - 560076 Ph.no[protected], [protected]) which i had selected for home delivery and spoke to the Manager who mentioned that they have not received any online order from me and enquired my problem. After hearing out my problem he advised me to try again.
Once again i tried placing the order online but same result as before and same error message popped up. Then the Dominos Manager then took my order over the phone and said they did not receive any order, not to worry and that the debited amount will be refunded within one week.
Till now i have not gotten my money back, i also checked with my bank and they confirmed that my card has been charged twice and the amount has been credited to Dominos. The transaction amount was Rs 296.40 each time respectively.
I would request Dominos to kindly look into this matter and refund my money back asap.
Regards,
Shiladitya
Hi All,
I got my money back yesterday night. Appreciate Dominos' prompt action:)
regards,
shiladitya
I got my money back yesterday night. Appreciate Dominos' prompt action:)
regards,
shiladitya
Abhinav Yash Verma's reply, Aug 2, 2017
How much time it took?
hello,
I recently placed an order at the dominos store in bhopal, the pizza which we ordered was burnt...and after, complaining to the manager ...he responded in a very bad way ...and so, we ended up in a heated argument..though he replaced the order but the behaviour of the manager and the staff of dominos is horrible...
I recently placed an order at the dominos store in bhopal, the pizza which we ordered was burnt...and after, complaining to the manager ...he responded in a very bad way ...and so, we ended up in a heated argument..though he replaced the order but the behaviour of the manager and the staff of dominos is horrible...
Dear Customer,
Thanks for bringing this to our notice. We regret the inconvenience caused to you. Can you please let us know your complete order details including
Customer Name-
Phone No-
Dominos Store Name-
Date of Incidence-
Order No-(If possible)
Bill No- (If possible)
This will help us process your complaint ASAP.
Thanks for bringing this to our notice. We regret the inconvenience caused to you. Can you please let us know your complete order details including
Customer Name-
Phone No-
Dominos Store Name-
Date of Incidence-
Order No-(If possible)
Bill No- (If possible)
This will help us process your complaint ASAP.
shefali malhotra's reply, Jun 27, 2017
Abhinav Yash Verma's reply, Aug 2, 2017
Nidhinala's reply, Apr 7, 2019
Customer name- ridam chatterjee
Phone No- 8972986409
Dominos store name- it was onlien so no store name was given
Date of incidence- 7th april 2019
Order no. Bill no. Not available since the order was cancelled as soon as placed and 300 rupees was deducted with no refund message.
Phone No- 8972986409
Dominos store name- it was onlien so no store name was given
Date of incidence- 7th april 2019
Order no. Bill no. Not available since the order was cancelled as soon as placed and 300 rupees was deducted with no refund message.
Hi,
I was trying to place an order for Dominos pizza online on their website on last night, June 30, 2011.
But due to some reasons order did't pushed into the kitchen.
Please refund the money of following failed transaction.
Customer Name- BALAJI SJ
Phone No- [protected]
Date of Incidence- June 30, 2011.
Transaction ID (as given in OnlineSBI) :POS PRCH POS[protected] Bill Desk
Dominos Store Name- VELACHERY #31 A, DR. SEETHAPATHY NAGAR, 100 FT, TARAMANI MAIN ROAD, VELACHERY, CHENNAI - 600042
Thanks & Regards
BALAJI
[protected]@gmail.com
I was trying to place an order for Dominos pizza online on their website on last night, June 30, 2011.
But due to some reasons order did't pushed into the kitchen.
Please refund the money of following failed transaction.
Customer Name- BALAJI SJ
Phone No- [protected]
Date of Incidence- June 30, 2011.
Transaction ID (as given in OnlineSBI) :POS PRCH POS[protected] Bill Desk
Dominos Store Name- VELACHERY #31 A, DR. SEETHAPATHY NAGAR, 100 FT, TARAMANI MAIN ROAD, VELACHERY, CHENNAI - 600042
Thanks & Regards
BALAJI
[protected]@gmail.com
Hi,
I am from Pune. I was trying to place an order for Dominos pizza online on their website on last Saturday, July 9, 2011. The credit card transaction went through and i was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again.' TOTAL AMOUNT 705
I then called the branch - MAGARPATTA
GROUND FLOOR, S.NO.151, HISSA NO.15, CTS NO.4421, MAGARPATTA, HADARPSAR, PUNE, PUNE - 411 028
Phone: [protected]
Manager said, no order received online. I placed on call order. The manager said amount will be refunded, but nothing so far.
My credit card statement says amount is debited and sent to Bildesk Dominos
My details are:
Customer Name- Piyush Tomar
Phone No- [protected]
Email: tomar.[protected]@gmail.com
Dominos Store Name- MAGARPATTA
GROUND FLOOR, S.NO.151, HISSA NO.15, CTS NO.4421, MAGARPATTA, HADARPSAR, PUNE, PUNE - 411 028
Date of Incidence- 09 July 2011
Transaction Id as in Credit Card statement: 75425311190150149700018
I am from Pune. I was trying to place an order for Dominos pizza online on their website on last Saturday, July 9, 2011. The credit card transaction went through and i was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again.' TOTAL AMOUNT 705
I then called the branch - MAGARPATTA
GROUND FLOOR, S.NO.151, HISSA NO.15, CTS NO.4421, MAGARPATTA, HADARPSAR, PUNE, PUNE - 411 028
Phone: [protected]
Manager said, no order received online. I placed on call order. The manager said amount will be refunded, but nothing so far.
My credit card statement says amount is debited and sent to Bildesk Dominos
My details are:
Customer Name- Piyush Tomar
Phone No- [protected]
Email: tomar.[protected]@gmail.com
Dominos Store Name- MAGARPATTA
GROUND FLOOR, S.NO.151, HISSA NO.15, CTS NO.4421, MAGARPATTA, HADARPSAR, PUNE, PUNE - 411 028
Date of Incidence- 09 July 2011
Transaction Id as in Credit Card statement: 75425311190150149700018
Hi, my amount is credit back... Thanks!!
Hi,
Placed order at 6:19, got it delivered by 7:10. I was promised by the store employee - Rahul for a refund within a week, but its been 2 weeks and am still waiting.
Customer Name- Shanmuga Priyan K
Phone No- [protected]
Dominos Store Name- Electronic City Phase 1, Bangalore
Date of Incidence- 13/10/2012
Order No- 222
Bill No- DPI65890
Appreciate your help in refund.
Placed order at 6:19, got it delivered by 7:10. I was promised by the store employee - Rahul for a refund within a week, but its been 2 weeks and am still waiting.
Customer Name- Shanmuga Priyan K
Phone No- [protected]
Dominos Store Name- Electronic City Phase 1, Bangalore
Date of Incidence- 13/10/2012
Order No- 222
Bill No- DPI65890
Appreciate your help in refund.
Hi,
This is Ramanuj Bhattacharyya from Noida.
Yesterday, I tried to place an order through the dominos website and somehow it failed. The money as usual got deducted and I did not receive any Pizza.
Till now there is no refund and I don't know whether it will refund it at all.
Regards,
Ramanuj
[protected]------
Email: [protected]@gmail.com
This is Ramanuj Bhattacharyya from Noida.
Yesterday, I tried to place an order through the dominos website and somehow it failed. The money as usual got deducted and I did not receive any Pizza.
Till now there is no refund and I don't know whether it will refund it at all.
Regards,
Ramanuj
[protected]------
Email: [protected]@gmail.com
Hi,
I placed a order for Dominos pizz online from delhi.
Order no 5, Rohini branch.
The bill amount was for 633 rs.
I paid it through netbanking.
After some time i got a call from rohini sector 3 dominoz pizza out let, and they said they will shift the order to rani baug branch as my address didnt lies within their range.
I was ok with it.
But after some time i got a call from rani baug dominos and they said they will cancel my online order and create a new request.
The y told i need to pay again for the order as they are cancelling the first request. ( order no 7)
the operator twinkle told me that amount debited online of 633 rs will be refunded in 2 days.
For confirmation i called back to rani baug dominos and then to my notice they told me the amount will be refunded in 15 days.
This is not fair, as the online request mistake was done from your side.
At present am still waiting for the amount to be credited back to my account.
Jay Modi
[protected]
I placed a order for Dominos pizz online from delhi.
Order no 5, Rohini branch.
The bill amount was for 633 rs.
I paid it through netbanking.
After some time i got a call from rohini sector 3 dominoz pizza out let, and they said they will shift the order to rani baug branch as my address didnt lies within their range.
I was ok with it.
But after some time i got a call from rani baug dominos and they said they will cancel my online order and create a new request.
The y told i need to pay again for the order as they are cancelling the first request. ( order no 7)
the operator twinkle told me that amount debited online of 633 rs will be refunded in 2 days.
For confirmation i called back to rani baug dominos and then to my notice they told me the amount will be refunded in 15 days.
This is not fair, as the online request mistake was done from your side.
At present am still waiting for the amount to be credited back to my account.
Jay Modi
[protected]
Hi,
I am from Bangalore. I was trying to place an order for Dominos pizza online on their website on Jan 8 2013. The debit card transaction went through and i was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again.' TOTAL AMOUNT 391.
After that i even got a mail from dominos saying Failed Order, Refund notification.
Customer Name- Chaithra.N
Phone No- [protected]
Email: [protected]@infosys.com
Dominos Store Name- ChandraLayout, Bangalore
Date of Incidence- 8 Jan 2013
Transaction ID sent by dominos:Your transaction number is dc-6c8358eb dated[protected] amounted 391.59.
I am from Bangalore. I was trying to place an order for Dominos pizza online on their website on Jan 8 2013. The debit card transaction went through and i was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again.' TOTAL AMOUNT 391.
After that i even got a mail from dominos saying Failed Order, Refund notification.
Customer Name- Chaithra.N
Phone No- [protected]
Email: [protected]@infosys.com
Dominos Store Name- ChandraLayout, Bangalore
Date of Incidence- 8 Jan 2013
Transaction ID sent by dominos:Your transaction number is dc-6c8358eb dated[protected] amounted 391.59.
Hi
i am from Chennai i was trying placed the order on march 10, 2013 through online using my credit card. and i was taken to that web page of Domino's which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again.' .Total amount 491.72
then i made the order again and contact the branch :Alwarthirunagar. They told that only one order is placed and they also guaranteed that cancel order amount should be refunded with in 7 days. i have contacted branch twice . but still now i didn't receive my money
Customer Name :
KASI VISWANATHAN
Txn No :
MHCC[protected]
Order Number :
47Time of Order :
3/10/2013 2:36:41 PMFinal Total :
491.74Payment Type :
creditTrace No. :
i am from Chennai i was trying placed the order on march 10, 2013 through online using my credit card. and i was taken to that web page of Domino's which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again.' .Total amount 491.72
then i made the order again and contact the branch :Alwarthirunagar. They told that only one order is placed and they also guaranteed that cancel order amount should be refunded with in 7 days. i have contacted branch twice . but still now i didn't receive my money
Customer Name :
KASI VISWANATHAN
Txn No :
MHCC[protected]
Order Number :
47Time of Order :
3/10/2013 2:36:41 PMFinal Total :
491.74Payment Type :
creditTrace No. :
Thanks i got my money back
Hi,
i am from bangalore, i placed on order through the mobile app using my SBi credit card on 9th march 2013 . After the money was deducted the app said there was an error in processing your request and that the money would be refunded within seven days. But I never got my money credited back
Please look into it
details:
name: aditya acharya
phone no.: [protected]
branch: Malleshwaram, Bangalore
date and time: 9/3/2013 about 13:16
txn#[protected]
i am from bangalore, i placed on order through the mobile app using my SBi credit card on 9th march 2013 . After the money was deducted the app said there was an error in processing your request and that the money would be refunded within seven days. But I never got my money credited back
Please look into it
details:
name: aditya acharya
phone no.: [protected]
branch: Malleshwaram, Bangalore
date and time: 9/3/2013 about 13:16
txn#[protected]
I used Dominos mobile app to order. For payment, i used option pay using credit card. Everything was fine untill the last step when transaction failed but money got debited. Will the money be refunded because i never got an email from Dominos that they will refund the money. What am i supposed to do? The money indeed got debited. I can show that in my transaction summary
Hi,
I am still to receive refund of a failed transaction encountered with Dominos. It is more than 7 days. My mobile number is [protected]. I used their mobile app but the transaction failed. Amount was rs 347. . No answer from Dominos customer care.
Name : Saurin Parikh
Mobile no :[protected]
email : [protected]@gmail.com
I am still to receive refund of a failed transaction encountered with Dominos. It is more than 7 days. My mobile number is [protected]. I used their mobile app but the transaction failed. Amount was rs 347. . No answer from Dominos customer care.
Name : Saurin Parikh
Mobile no :[protected]
email : [protected]@gmail.com
Hi,
I am from Jaipur, I tried to order online pizza through Dominos website. Everything went fine till the deduction of amount but after that it failed while placing the order to nearest kitchen. A refund notification was generated.
When I wll get the refund, how much time it generally takes?????
Details:
Abhishek Goyal
[protected]
Transaction number is nb-235774b4 dated[protected] amounted 316.39.
Store Details:
PLOT NO25KALYAN COLONY, OPP. GAURAV TOWERMALVIYA NAGARJAIPUR, JAIPUR - 302017 PH.NO.[protected]
I am from Jaipur, I tried to order online pizza through Dominos website. Everything went fine till the deduction of amount but after that it failed while placing the order to nearest kitchen. A refund notification was generated.
When I wll get the refund, how much time it generally takes?????
Details:
Abhishek Goyal
[protected]
Transaction number is nb-235774b4 dated[protected] amounted 316.39.
Store Details:
PLOT NO25KALYAN COLONY, OPP. GAURAV TOWERMALVIYA NAGARJAIPUR, JAIPUR - 302017 PH.NO.[protected]
Hi,
I had made a purchase of Dominos Pizza from Mobile App on 26 th April, 2013.
However after transaction was made from my debit card and money was transferred I got an error message stating that the order could not be placed and I will be receiving a refund within 7 days.
But, till date I have not recieved the refund.
The transaction Id is MHCC[protected] and the amount to be refunded is Rs 469.78.
My email id is [protected]@gmail.com
Regards
Kaushik
I had made a purchase of Dominos Pizza from Mobile App on 26 th April, 2013.
However after transaction was made from my debit card and money was transferred I got an error message stating that the order could not be placed and I will be receiving a refund within 7 days.
But, till date I have not recieved the refund.
The transaction Id is MHCC[protected] and the amount to be refunded is Rs 469.78.
My email id is [protected]@gmail.com
Regards
Kaushik
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I M requesting You to please mention the above itmes in your menu that how much you are allowed to give the above items with your PIZZAS.