[Resolved] Fast Track Roadside Assistance — fast track gps tracker device for cars/ vehicles
My name is harish kumar, contact no. [protected]. The company sale a gps tracker device to me for tracking car through software on 09 july 2020 with life time free plan. The software was initially installed in my smart phone (Single user) and technical executives, named aabid & shubham dev (Id copies attached), assured me to installed the same into second smart phone without any charge on a phone call only, if required. My smart phone goes un-serviceable and on 08 aug 2020 the customer care number of the company was dialed by me to installed & active the same software in to my second phone but the number has not responded. After several tries i contact to mr. Aabid, technical executive and he referred contact number of mr. Puneet, then i contact to mr. Puneet for solving my problem with the software login in my second smart phone on 10th august 2020. On whatsapp he assured me, he will solve my problem on 12th aug 2020.in response i sent my details to mr. Puneet on whatsapp and wait for his call. On 12 aug 2020 he did not called me nor response my calls and whatsapp messages as well as whatsapp calls till now. Today 19th aug 2020 i sent him two notices for complaining in police station for their irresponsible customer support behavior. After all mr. Aabid & mr. Puneet did not respond to solve my problem. Such kind of behavior of company seems that they are fraud and running illegal company. The company may be ceased and my investment may also be refunded from the authorities of the company.
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Aug 19, 2020Complaint marked as Resolved
The problem has been resolved by Technical Executive on 19 Aug 2020 through WhatsApp conversation. Thanks
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Fast Track Road Side Assistance, 507, Mohan Coperative, Badarpur, New Delhi, CIN U74999DL2017PTC325017, PAN No. AADCF2245E, GSTIN No. 07AADCF2245E1Z1, ICICI Bank Account No.: 039605002854, IFSC: ICIC0000396
www.fastrackcustomersupport.com, e-mail: [email protected]
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