Fastag — hdfc bank fastag no updates for new fastag application on mail or mobile.

I have applied fastag on 29th Nov 2019. unfortunately the HDFC website gave an error after debiting my payment. using my credit card, I have got the SMS stating my payment was successful. But my page session was ended and I couldn't get any confirmation regarding my transaction. I called the HDFC credit card department, they said the payment was made successful but there was no answer from fastag. I didn't get any response from them. I tried calling customer care several times and it's always busy. Don't know how to proceed. I oblige you to kindly provide assistance in this matter.
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Dec 02, 2019
Updated by Amit_2005
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Sir aaj maine nandgaon toll ke pass highway office pe fasttag ke liye apply kiya waha 200rs fees le rahe hai aur bank icici bank mein 100 rs hi le rahe hai sir waha pe jo agent hai double fees le raha hai aur koi reciept bhi nahi de raha hai sir waha pe roj hazaro form collect ho rahe hai aise se agent kitna commission uske jeb mein dal raha hai
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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