Fastag — undue debit from axis fastag wallet [protected]

Address:Kolkata, West Bengal
Website:Indian consumer complaints forum

On 30.12.19 my vehicle has not passed any Toll road, but an amount Rs. 85+40=125 is debited from my wallet. The car went to Air port only where Rs. 40 in cash was given for parking. Please look into the issue and credit the amount to my wallet.
TXN DATETIME TXNID EVENT NARRATION LINE WALLET ID OPENING BAL TXN AMOUNT CLOSING BAL CR/DR Cutomer Type OD AMOUNT RECON DATETIME
[protected]:10:14 39093137 ETC MDR/[protected]/NPCI Excess Transaction/5893691 [protected] 190.00 40.00 150.00 DR Retail 0.00 [protected]:23:25
[protected]:10:15 39090806 ETC MDR/[protected]/NPCI Excess Transaction/5858027 [protected] 275.00 85.00 190.00 DR Retail 0.00 [protected]:10:13
[protected]:32:56 [protected] TOP UPS Payment Gateway/[protected]/0/POS0 [protected] 75.00 200.00 275.00 CR Retail 0.00 [protected]:36:08
[protected]:16:17 [protected] ETC ETC/[protected]/[protected]/WB02AK1304/204001/[protected] [protected] 125.00 50.00 75.00 DR Retail 0.00 [protected]:54:56
[protected]:42:12 [protected] ETC ETC/[protected]/[protected]/WB02AK1304/370003/[protected] [protected] 165.00 40.00 125.00 DR Retail 0.00 [protected]:14:06
[protected]:12:20 [protected] ETC ETC/[protected]/[protected]/WB02AK1304/370003/[protected] [protected] 250.00 85.00 165.00 DR Retail 0.00 [protected]:15:50
[protected]:52:10 [protected] ETC ETC/[protected]/[protected]/WB02AK1304/204001/[protected] [protected] 300.00 50.00 250.00 DR Retail 0.00 [protected]:53:59
[protected]:30:30 [protected] TOP UPS Payment Gateway/[protected]/0/POS0 [protected] 200.00 100.00 300.00 CR Retail 0.00 [protected]:31:52
[protected]:30:06 [protected] TOP UPS Issuance/[protected]/1413/123654 [protected] 0.00 200.00 200.00 CR Retail 0.00 [protected]:31:20

Thanking you. K.G.Pilsima. M:[protected].
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Jan 07, 2020
Updated by K.G.Pilsima
Pl. look into the case for such undue deduction. It would ultimately cost more than Non-Fastag charge.
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