Fastag — wrong excess debit

To Explain the situation again I have recharged the AXIS BANK Fastag with Rs. 500/- and traveled to Burdwan along NH2 on 25th Dec'2019 and back on 29th Dec'2019.

As per deductions in Toll Plazas my CORRECT BALANCE in the wallet should be Rs.110/- .

But in Dankuni & Palsit toll plaza amount has been deducted wrongly // double deduction // in wrong date.

This has been marked in the wallet statement as excess amount deduction.

For ready reference to also find the
1. Road User Transaction
2. Wallet Statement
Above all I have been getting a regular SMS from Axis bank to fill my wallet as it has Rs. 60/- DEFICIT !!!

My wallet statement should therefore reflect the correct Balance of Rs. 110/-

Kindly do the needful in this matter.

Thanks and regards
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Hi, we request you to kindly write to us at etc.[protected]@axisbank.com for further assistance. Regards, Team Axis Bank.
I have been seeing from month till as on today fastag machine has not been installed at hubli to dharwad road, and I feel that the collection fees is also not appropriate, as they collect rs 150 one side, for a single road, where every day accidents happen, please look in this matter.

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