Fastag — wrong excess debit | |
To Explain the situation again I have recharged the AXIS BANK Fastag with Rs. 500/- and traveled to Burdwan along NH2 on 25th Dec'2019 and back on 29th Dec'2019. As per deductions in Toll Plazas my CORRECT BALANCE in the wallet should be Rs.110/- . But in Dankuni & Palsit toll plaza amount has been deducted wrongly // double deduction // in wrong date. This has been marked in the wallet statement as excess amount deduction. For ready reference to also find the 1. Road User Transaction 2. Wallet Statement Above all I have been getting a regular SMS from Axis bank to fill my wallet as it has Rs. 60/- DEFICIT !!! My wallet statement should therefore reflect the correct Balance of Rs. 110/- Kindly do the needful in this matter. Thanks and regards Was this information helpful? | |
2 Comments | |
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Hi, we request you to kindly write to us at etc.[protected]@axisbank.com for further assistance. Regards, Team Axis Bank.
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