Fastrack — Dial damage | |||||
With reference to my previous complaint registered, would like to inform you that the same problem I am facing once again with the product received last time from you against faulty product, as a replacement. The coating of dial's edges has got weird and it's irritating on wrist and further resulting to allergy. I would like this product to be replaced with different model as I dont have any trust left on this model any more. Model Number and other details of products are Fastrack Watch (model no-3076SSB)—50MWR. My handphone number is [protected]. I have added the pics of product from both end for you to compare one edge to other edge. Waiting for your reply. Dinesh Kumar [protected] Was this information helpful? | |||||
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Mar 30, 2017 Updated by dinesh0086 SS Back Cover Is totally Damage... Still my Complaint not resolved ...I am awaited For Reply...    | |||||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always
strive to make things right for our customers. We apologize for any difficulty you have faced and
we are reaching out to you at your phone number & email address to make sure we resolve
your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go
the extra mile to ensure our customers are happy. In case you wish to talk with our Care team,
please call on[protected].
Sincerely,
Steve