[Resolved] Fastrack — Disappointed due to unavailability of sticker and bad service stations | |||
I have a costly watch in the Fastrack chronograph series and I recently went to customer service centre .I have been facing so many problems in the recent times due to the delay in watch repairs and they says they don't have the parts or stickers they had made for. It's absolutely a mistake from your side .U should provide correct stickers in the chronograph surface for servicing ..My watch is looking awkward with the bad sticker I had got. And time I spend for this was very high .. absolutely I'm am disappointed with the service .. I bought the costliest in chronograph series and now I'm disappointed with its look and non availability of sticker .. I request you to kindly give the correct service for my watch.. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
27%
Complaints
935
Pending
0
Resolved
248
View all 935 Fastrack reviews & complaints
View all Fastrack contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we
always strive to make things right for our customers. We apologize for the difficulty you
have faced and we want to reach out to you. Could you please share your contact
number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal,
and we go the extra mile to ensure our customers are happy. In case you wish to talk
with our Care team, please call on[protected].
Sincerely,
Steve