Fastrack — fast track reflex 2.0 watch

Address:BANTIA ESTATE, Hyderabad, Telangana, 500003

My watch is goes to DFU mode when i ask about customer care they are not solving any issue just saying go to fast track near by showroom, i want to ask a question to the fast track company if the expert team doesnt know any thing about software programme on the watch why they open a unnecessary customer service and wasting time if i want to go to shop why should i call customer service need this answer on my mail [protected]@gmail.com

my watch has software problem not a hardware problem to change anything
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Dear Asif,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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