Fastrack — Fastrack reflex beat Uni-sex activity tracke

Shoma das
Attachments
Thu, Oct 21, 4:45 PM (17 hours ago)
to helpdesk

Dear Team,

I have purchased Fastrack reflex beat Uni-sex activity tracker through Amazon vide above mentioned Invoice.

However, I was facing some issues with the watch as it stopped working and the screen was not visible.

i visited the world of Titan showroom in chembur station to give my watch for repair (acknowledgement enclosed).

I was been told it will take 20 days to check and confirm the problem.

However later, i received a call from them stating (after almost 25 days) that i can collect my coupon from there and purchase a new watch instead of the earlier one.

I later visited the shop to purchase a new same watch . there the same watch had a cost of rs. 3000 something and with discount was for RS.2400 /- but to my surprise the coupon was not valid for discount. quite disappointing.

alos, apart form this, there was no watch in my budget between Rs.[protected]/-

My query here is the manufacturing defect is not my fault, y should i pay anything higher than my amount.

Really disappointed with the kind of service.