Fastrack — Fastrack watch needs repair again and again

Anurag Cgt

from Jobner, Rajasthan

Address:

Jodhpur, Rajasthan, 342001

Before 1 month my watch stop working, i have went to shop owner from whom i have purchased that watch and he send that watch for repair, i got my watch after 5 days, i have asked him about the issue he told's that he don't know . Now 2 days before again my watch stop working. So now again i have to follow same procedure till my warranty is active but what after warranty.

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Titan Company Customer Care

from Pune, Maharashtra

Dear Anurag,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we

always strive to make things right for our customers. We apologize for the difficulty you

have faced and we want to reach out to you. Could you please share your contact

number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal,

and we go the extra mile to ensure our customers are happy. In case you wish to talk

with our Care team, please call on[protected].

Sincerely,

Steve