Fastrack — Fastrack watch - used old parts to replace | |||||
On 26th of november, i went "sathya times - thiruvanmiyur" chennai to replace 'crown' (Part of watch to adjust the time). After the replacement, when i see they used old 'crown'. When i ask, they told all new parts of fastrack will looks like this. I'm not comfortable with is service. They charged me rs.250 for 2000 rupee watch and also they were not given any invoice for this replacement. Service is poor and created bad view on fastrack product. Was this information helpful? | |||||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.
We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve