Fastrack — Watch is not working fine

Address:Mumbai City, Maharashtra, 400059
Website:Amazon

I ordered a fastrack watch. Details: casual analog white dial men's watch 3121sm01. This was ordered on and got delivered on 30.3.2017 by amazon. Order was placed at amazon. There was no battery in the watch so i had put rs. 100 battery. The watch was ok for 5 days and then stopped. Again it started and automatically it stopped. I was out of town so could not post this. Please look into this immediately.
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Jun 20, 2017
Updated by bhumika12345
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Dear Bhumika,

Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.

Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.

Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,

Steve
Hi,

I just had wend to Titan Showroom at Chinchwad Pune for replacement of my Fastrack goggle nose pad. But their representative is saying that there is no spares for the goggles. Now I have to throw the goggle.

How can I throw goggle worth Rs. 1800/-?

Date of Incident: 21/06/2017
Resolution to Complaint: Either repair or replace.

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