Fastrack — Watch malfunction

Address:Coimbatore, Tamil Nadu, 623501
Website:fastrack.in

I purchased a fastrack watch some 4 months ago. The watch is not performing well and it shows wrong time sometime after whenever we correct it to right time. As i am a doctor i need perfect watch for watching pulse and all. For that purpose only i bought a fastrack watch.and now the issue is i approached the vendor and he asked warranty card /bill. But I have lost the warranty card. Kindly help me in this regard. The numbers on back side of watch is 3099SSB
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Mar 21, 2017
Papul Indranil's response
blue strap is not available
Mar 25, 2017
Updated by Michlo Anton
I purchased a fastrack watch some 4 months ago. The watch is not performing well and it shows wrong time sometime after whenever we correct it to right time. As i am a doctor i need perfect watch for watching pulse and all. For that purpose only i bought a fastrack watch.and now the issue is i approached the vendor and he asked warranty card /bill. But I have lost the warranty card. Kindly help me in this regard. The numbers on back side of watch is 3099SSB
Complaint comments 

Comments

Dear Michlo,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Please help me to find a showroom where the strap of 9253 psa model is available... Please help... If there is any showroom in Kolkata., please give me the address...if you know any online website.. Please provide me

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    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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