[Resolved] Fastrack — watch stops working frequently | |||
Iam in displeasure in saying that i purchased fastrack watch (Model no. Ng60788m03c) from ab aisha, times centre, mogappair last november. It worked well for 6 months only and it stopped working. I approached the above said shop and returned with minor repair. It will work for only few days and stopped. Again and again the same problem occured. I have given the watch and they said the they will send it authorised service centre and recover the problem. I doubt that is that i purchased is reputed manufactured that says that chellenge athat it has undergone strict quality checks. I insist to look into the problem and solve the issue. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve