Fastrack — With in a strap damage

Address:Thanjavour

Hai sir, , , , I am Rajkumar from thanjavour, , , I buy in your showroom two FasTrack watches last month, , , , one I buy for my wife for Valentine's gift, , , another one my friend buy for his wife birthday gift, , , , because I recommend fast track brand name and quality and long life, , , , but within a month my watch strap was little bit demage, , , , , means strap quality not good, , , , , why I strongly told that my wife gift for me 6 years ago fast track watch, , , still it's good, , , only I change strap after 4 years, , , , , , now also it's look like new, , , , , another one three years ago buy one FasTrack black dial watch, , , , also working good and good quality, , , , , . My question is when I buy this both watches in Titan showroom last month, , , the showroom person tell the trap is good quality and long life, , , , , I know only warranty for watch machinery, , , , , but. When I fell for the customer with in a month the strap demaged means it's not a good quality, , , , 😷😷today I went ask about the issue they tell me only machinery parts only warranty, , , , , rest of all nothing do at all, , , , , my question even no warranty for strap it's ok, , with in a month it will happen like that means, , , , they can send a watch and bill to the headoffice. And give a solution to the customer, , , , but they can't do nothing, , why I expert from your band name and quality, , , , , NOTE ( if branded fsatrack watch strap demaged with on a month for using, , , , better I can buy recommend to others but a local brand watches, , , , at least is come one year, , , , for low prize, , , , , not to spend more money for nothing, , , , , , , below this mail I attach the mail, , so please give a needful faver, , , , thanks, , , , , , my contact number [protected], , , ,
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fastrack
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    936
    Pending
    0
    Resolved
    248
    Fastrack Phone
    +91 43 4466 4199
    Fastrack Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Fastrack contact information