Fastrack — Wrist Watch is not working

Address:Muzaffarnagar, Uttar Pradesh, 251001

I bought the fasttrack watch six month before but the leather strap is broken now.. I wore the watch as usual and no heavy work or anything.
Its written on the leather strap that its pure leather but it doesnt look like that.
A poor leather strap doesnt break thisearly in any case. So frustated.

Fast track girls watch
Model No. 6114SL01 (Green Colour)
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Jan 22, 2017
Updated by Diksha Singhal
bought the fasttrack watch six month before but the leather strap is broken now.. I wore the watch as usual and no heavy work or anything.
Its written on the leather strap that its pure leather but it doesnt look like that.
A poor leather strap doesnt break thisearly in any case. So frustated.

Fast track girls watch
Model No. Pic attached (Green Colour)

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Comments

Dear Diksha,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
In Amazon.com I buyer a new fastback watch in online last three weeks ago I was careless I didn't c that the warranty card was not given now my watch which i buyer was some problem to service my watch I need warranty card so, kindly accept my request and try to take action on the order packaged
Thanks you

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