Fastroly — non refund of money

 
26 Reviews
India
 Sg9876 on Feb 22, 2019
I had purchased a saree from this new website. They show a number of payment gateway options but while placing the order, only cash on delivery option is available. They have an elaborate return policy but actually they don't respond to customers who want to return the products. I received a totally different product that what i had i ordered in terms of look, color & quality. I contacted fastroly several times through mail, fb messenger but not a single response. I have seen several other people complaining about the same thing on their facebook page. This website just delivers any random package to customers to collect the money & then completely ignores the customer's mails. There is no phone number or customer care number.

non refund of money
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Comments

Hello i have ordered 2 sarees from this site, there was wrong information provided by you that's 7 days return policy .. they all are fake . And this site are also fake .. between 7 days if the product was damaged that they accept returned product otherwise if the quality or product both are not good than they will refused the return ...why such a wrong details give and misleading to customer ?

Now no answer they give by mail and no return back the order .
This happened to me as well, blouse piece of cheap quality was delivered instead of blouse. What are the options? Should we raise a case against them?
I had placed an order for a particular blouse which was suppose to be 'Ready made' piece but they 'd sent me a cheap and pathetic unstitched material instead. I had mentioned about the size but it's like they aren't bother at all. What measures can be taken against this monsters? How to protect consumer interest and cancel license for this hiding frauds so they are prohibited to do any business until they follow transparent business practice.
I had placed an order for a particular blouse which was suppose to be 'Ready made' piece but they 'd sent me a cheap and pathetic unstitched material instead. I had mentioned about the size . Please cancel license for this hiding frauds so they are prohibited to do any business .
order number - FT[protected]
deepti003's reply, Apr 12, 2019
Omg it happened to me too :( so disappointed with myself for letting these frauds cheat :I
Placed an order for a particular blouse which was supposed to be ready made blouse even the about the size but they delivered cheap quality blouse piece.My mail was responded with requesting me send details like order no, pic of the material. Did the following but response after that..

Order no.FT[protected]
This has happened to me as well..they attract people with beautiful ad and then cheat them with some ### piece.what a great way to snatch money.
Same complain from me for Fastroly. I ordered for Stitched blouse but they sent me really cheap product unstitched material. No response back for my mail to return the order

This has happened to me as well.. i ordered a saree in red colour and they send me a white saree with black print . i sent mails but they did'nt respond.

I bought a blouse from this online store called fastroly. According to the description it was supposed to be a blouse rather a designer according to the product name and specification suggested on the website. However i just a cheap cloth and not a blouse. I have mailed them following their return policy. Waited for 1day but no response from them. Contacted them through facebook still no response. There i saw people are commenting on how this company is scamming people by always sending cheap product and not refunding money or replying to their emails.

I have ordered kurta in blue color with different size but they sent me some other kurta which is not at all good. Please stop there license immediately
I have order Blause and they sent 2 package and asked for money and it is not a blause but a cloth which is very cheap. I am raising this complain to the consumer department to just take an action on them.
Even I got a very poor quality blouse piece. They don't have a return policy. Cheating Custamer.
Very very bad I got a cheap material instead of ready-made blouse.cheaters..no response for emails.N o star

I had ordered Kurtis but had been sended different some cheap Kurtis 😠😢 plz take action on them even I called them they are responding and they blocked my number[protected] there number please take action on them

I have ordered black kurta. But didn't received the same product. I received different kurta which I didn't like, i tried to cantact them but no response. All contact no.s are not working even mail id also not working. And there is no response from their side.
Archay's reply, May 8, 2019
Same issue I am facing.
This have ordered a blouse peice they send a very cheap quality one. I tried to contact them but no response
Fake site. They don't delivery what you saw on the site instead they deliver a complete different random bad quality product to you. And there is no facility to return the product. No contact number to talk. They are just collecting money and making fool of customers. We should raise a case against this site else everyday people will face the same issues. Fraud company.
I ordered 2 kurtas from this site. I was sent some different cheap quality products instead of what I ordered. I have mailed them but no response as of now. How do I lodge a Complaint against them?
I ordered one kurta from this fake site which ws worth 900/- and i got sm bad kurta wich is not even worth 200/-
Im disappointed to knw that there courier partner is also fake whose name is shadowfax
I ws so unfortunate because even aft placing COD order i paid the amt n opened the pack after the courier boy left and after that neither are they replying for my emails nor my messages.
What action can i expect consumer court to take against them?

Rgds,
Pooja
Same happened for me ordered a stitched blouse but came a different material. Is there no workaround on this brand and will we not get our money back?

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    Fastroly - non refund of money

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    Company:Fastroly
    India

    Complaint categoryCategory: Online Shopping
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