FastWay Transmission — charging for the channels that are not being shown

Address:

Moga, Punjab

Fastway network is unable to transmit the sony network channels which were earlier part of my package. Buy still charging the same rental from us without showing any channels from the sony network. And now they saying i[censored] want to subscribe to sony channels u have to pay extra. When am not able to watch sony channel then why should i pay for those. As earlier i was authorised to sony channels in same package.