[Resolved]  Fedbank Financial Services — gold loan - on 03.01.2020 part payment done through fedbank quick pay online mode, till the date not yet to my loan account

Address:Near rice mill association function hall, West Godavari, Andhra Pradesh, 534001

Dear sir,
Iam having 3 gold loan accounts with fedbank eluru branch (Code 3083), on 03.01.2020 i have done loan partpayment through online mode (Fedbank quick pay portal). After i approached to branch for release, branch staff said that partpayment amount not credited to your loan account, after i enquired about this transaction, actually same day amount credited to fedbank ho account. This confirmation received from icici bank (My bank account).
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Apr 24, 2020
Complaint marked as Resolved 
FedBank Financial Services customer support has been notified about the posted complaint.
Feb 25, 2020
Updated by RiyazS
Loan account numbers
FEDELU0GL1024176
FEDELU0GL1054523
FEDELU0GL1060474
Verified Support
Mar 23, 2020
FedBank Financial Services Customer Care's response
Dear Sir/ Madam,

Complaint has been resolved by closing the loan & releasing the ornaments of customer on March 17, 2020.

We request you to close this in your records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.
[protected]
Complaint comments 

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I want to hold my emi for 2 months, As per RBI Guide lines

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