[Resolved]  Fedbank Financial Services — Gold loan account closed but not updated in CIBIl transunion

This is Vignesh from trichy tamilnadu.i have pledged my gold ornaments in fedbank financial services at melachinthamani branch-trichy.Now I had closed all accounts in that branch.but they are not updated in CIBIL trans union.it show account currently in active and outstanding amount shown.attached screen shot of CIBIL report for your reference.

Gold loan Account details

FEDTCH0GL0469800
FEDTCH0GL0657600
FEDTCH0GL0690581

regards,

Vignesh M
[protected]
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Apr 22, 2023
Complaint marked as Resolved 
Fedbank Financial Services - Gold loan account closed but not updated in CIBIl transunion..not updated in CIBIl..updated soon ..I have closed all my account
FedBank Financial Services customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2021
FedBank Financial Services Customer Care's response
Dear Sir/ Madam,

Loan Account Number- FEDTCH0GL0469800, FEDTCH0GL0657600 & FEDTCH0GL0690581

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide email dated December 03, 2021.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

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