My Name is Hari krishna s/o P Mallesh my father availed gold loan vide account number : FEDALCOGL1240583and he has expired on 31/05/2021 . We want to release the gold ornaments and provided all necessary documents to release the gold ornament except the legal heir certificate.
We have requested to company staff but initiated to submit the legal heir certificate. TS government is not issuing the legal heir certificate for private employees. Same was informed to Fedbank staff but not accepting to release the gold
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Jun 13, 2022
Complaint marked as Resolved
FedBank Financial Services customer support has been notified about the posted complaint.
We wish to submit that we have clarified the complainant regarding process to be followed vide our email dated December 21, 2021. Further as requested, we have issued letter dated April 07, 2022. We are hereby enclosing copy of the same for kind reference
We trust the above clarifies the position in the matter and request your good office to close the complaint in records.
Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.
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