[Resolved]  Fedbank Financial Services — loan

Address:No.19/37 vinayager koil st ayyavu colony aminjikarai ch29, Chennai, Tamil Nadu, 600029

Dear sir/madam

I am i. Salahudeen residing in n0.19/37 vinayager koil st, ayyavu colony, aminjikarai, chennai-600029.
I have availed mortgage loan in fedbank financial services ltd
Customer name:winner essence mart
Branch:chennai arumbakkam
Agreement no: fedchnstl0405467
Loan type: mortgage loan
Agreement date:01/03/2017
Loan amount: 30, 00, 000 inr
Agreement date:28/02/2018
Loan amount: 20, 00, 000 inr

I had settled the dues to the bank by way of selling my property.
I have fully paid the amount due to bank and also received noc for the above loans.

Further i had applied for separate mortgage loan with the same bank for a different property and also received a sanction letter for the loan and i had signed the loan documents and ecs mandate before registration of the proposed purchasing property. But due to family issues i am unable to purchase the property. Fed bank has only issued sanction letter and taken documentation for the loan before registration of the property. And no amount was transferred to my account, but they have initiated the ecs mandate for emi for unavailed loan amount. After intimating fed bank to cancel the loan they are demanding for a payment of rs 3, 00, 000/- lakhs to
Cancel the sanctioned loan. I already have paid a processing fee of rs 5900+17000.
Ihave paid all the dues for the cancellation of the loan.
But inspite of repeated contacts with the bank they still my loan is live and iam getting call from the bank.
I request you to please support in getting the loan cancelled and get back my cancellation certificate.
I request you to kindly help me to sort out the above issues.

Concern person in bank
Name:rajkumar
Phone:[protected], [protected]
Name: murali
Phone:[protected]
Name:ramesh
Phone:[protected]

Regards
Salahudeen
[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 17, 2022
Complaint marked as Resolved 
FedBank Financial Services customer support has been notified about the posted complaint.
Verified Support
May 04, 2022
FedBank Financial Services Customer Care's response
Dear Sir/ madam,

This is the duplicate complaint received for loan account no. FEDCHNSTL0405467 & FEDPORSTL0479331, we have already submitted our response on September 30, 2019. Please find the attached screen-shot for your kind reference.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

Complaint comments 

Comments

I have raised a complaint last month starting my gold (Bracelet) was released to a third person.

Please let me know the status of the same.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedBank Financial Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    64
    Pending
    10
    Resolved
    50
    FedBank Financial Services Phone
    +91 22 2653 5100
    FedBank Financial Services Address
    C-6, 5th Floor, Laxmi Tower, Bandra Kurla Complex, Bandra-E, Mumbai, Maharashtra, India - 400051
    View all FedBank Financial Services contact information