[Resolved]  Federal Bank — Asking for negative balance

Address:Thiruvananthapuram, Kerala, 695003

My company in Kerala opened a salary account ( no. : [protected]). As I left the company, no salary is credited since 2014. So I want to close the account but the bank is asking for Rs. 3600/ as negative balance which was not informed to me when the account was not used from 2014. It is the responsibility of the bank to inform its customers to inform about all the penalties before. I did not know that I have to pay the amount to close it.
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Aug 7, 2021
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
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Hello Sir,
Regret the inconvenience caused. Kindly forward the details of the same to [protected]@federalbank.co.in, if you have not already, along with your account number & contact details. We have also raised the same with the concerned department.

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