Federal Bank — atm fault and waiting for refund 10 days over.

Address:Alappuzha, Kerala, 688538

Through atm (Fba0624) i tried to withdraw cash rs1000 on 12/8/2017. After few secs of processing its shows 'collect cash' but it doesn't give money and they took cash from my a/c too. I register a complaint through customer support and they told within 7days they will credit my a/c. I didn't get so, today on 24/8/2017 again i contact them, now they asking another 4 days. Is this the way a bank, behave the customers?. Bad very bad. Small scale employers we are,.
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Hi team i have NRE POWER FEDEAL BANK ACCOUNT MY ACCOUNT NO [protected] and my persently ragistard this no [protected] now i want to change [protected] my ragistrd e mail is [protected]@gmail.com my name is mohammad mokhtar ahmad ansari persenty im india my abroad no not woking india so i want to chang my no for mobile bbanking
I facerd same problem yesterday in federal bank atm inside Bharat petroleum company owned pump in 16th mile stone, thonnakkal PO, tvm
Same statement given by customer care. I have to travel back to Qatar on 6th..

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