Federal Bank — bank is fraudulent - holds "reversed" transaction money for weeks and not refunded yet

Address:	Ernakulam, Kerala
Website:	www.federalbank.co.in

I i used a taxi service in cochi airport and paid inr 4000 by debit card. Their machine did not work and it said "reversed". I tried a second time and it went thru.

I find that my bank account was debited twice on sep 3 and no refund till today sep 23 though the taxi company has been contacting them every week in fact every day the first few days.

Absolute lack of ethics - holding up customer money in their own account.in no country does this happen where the machine shows cancelled sale and the money is not instant.

This is not a situation where you buy something in a shop and return so they need 10 business days to refund your credit card.