[Resolved]  Federal Bank — Cash deposited non-SBNs rejected

Address:Thrissur, Kerala, 680684

DearMadam,

Today my sister came to Federal Bank kodakara(
IFSC Code: FDRL0001707) brach for cash deposit (non-SBNs) to [protected] account.The cashier said that, they casn only accept home branch deposits.
I am also a banker, hence i would like to know is there any RBI circulars related to this matter? Y your bank rejected non-SBNs?
I expect bank authorities provide clear clarification for why they rejected non SBN cash deposits. or else, i will directly compliant this matter to ombudsman.

thanking you,
Diljith
[protected]
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May 10, 2017
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Federal Bank Customer Care's response
Hello Sir,
Apologies for the inconvenience caused. We have forwarded the details to the concerned department and we will get back to you soon.
Jan 16, 2017
vignesh vicky 1986's response
Sir please help me
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I was sent money to other bank account used fedmobile and it was not done, but deduction from my account .my acc no is[protected]
I was sent money to other bank account used fedmobile and it was not done, but deduction from my account .my acc no is[protected]

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