[Resolved]  Federal Bank — Cash loose at atm

Address:695144

Sir,
I am Priju Surendran, Account holder of Federal Bank, Manamboor branch, Thiruvananthapuram district. Now working in KSA.
My wife cash withdraw Rs.34000/- at INDIA1ATM, Nedumgolam. on26/04/2016. But Rs.44000/- less my account. (Rs.10000/-loose).
Suddenly I report my bank. and written complaint submit on 27/4/16 C/o my wife.
But no response in bank. Now 9 days past. No action.
Please solve my problem.
Thankingyou
Priju.S
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May 11, 2016
Complaint marked as Resolved 
First 2 time Rs.10000/- each received. Next time cash not received. Monitor displayed 'Error' . Next time Rs.10000/- after Rs.4000/- received. Total received Rs.34000/-. But Rs.44000/- less in account.
Federal Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello Sir,


Regret the inconvenience caused. Can you kindly forward the details of the same to [protected]@federalbank.co.in along with your account number & contact details and we have also raised the same with the concerned department.
Details of cash received on 26/04/2016.
1 time Rs.10000/- received, 2nd time Rs.10000/-received, and 3rd time cash not received. Monitor displayed 'ERROR '. After one time Rs.10000/- received, next time Rs.4000/- received.
Total received Rs.34000/- only.

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