[Resolved]  Federal Bank — money being deducted

Address:Ernakulam, Kerala, 682021

Once i booked a ticket through irtct bud it was shown transaction failed but still 1880 rupees were deposited from my account. And then again i went to an atm where i tried to withdraw 200 but atm had an issue so i did not get my only but that much money got deposited from my account again.. And many times when i book tickets from make my trip most of the time it will show money transactions failed but still my money goes from my account. I need my money back... Please do something about this issue
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Jan 24, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
Federal Bank Customer Care's response
Hi Evlyn,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (26605) in the subject line so that our team can assist you.
Complaint comments 

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Dear Sir, Madem...
Kindly request November 6 2018, india 1 atm by pass road tiruttani
withdraw and not received in cash debited in account Rs.500 only and another 2and transaction is successful.so please verified 9 th november i'll complaint the federal bank complaint no:446212 please any response in the mail .
Federal Bank Customer Care's response, Dec 28, 2018
Verified Support
Dear Customer(deekshi2018),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27123) in the subject line so that our team can assist you.
I requested for a refund from amazon and i got a message from them saying refund issued. It's not reflected in y account.
Federal Bank Customer Care's response, Jan 4, 2019
Verified Support
Dear Customer (nytowl),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27373) in the subject line so that our team can assist you.
Sir how to change my linked mobile number
Federal Bank Customer Care's response, Jan 8, 2019
Verified Support
Hi Alan,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27547) in the subject line so that our team can assist you.

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