[Resolved]  Federal Bank — change registered mobile number

Address:Hyderabad, Andhra Pradesh, 500015

Hi team,
Iam a fedralbank customer, at the time of openinh bank a/c in my office, there was no signal in my phone. So the executives of your bank told me to give my friends mobile number and they also told that i can later change my mobile number, now i have not get any balance information. Pls change my number to this number
Old registered number:[protected]
New number [protected] account number [protected]
Name vivian vineeth w
This is my registered email id:[protected]@gmail.com
Kindly check and need report
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Apr 14, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2018
Federal Bank Customer Care's response
Hi Vivian,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (5851) in the subject line so that our team can assist you.
Complaint comments 

Comments

Hai,

Your bank has a ATM counter in Kallikandy, panoor (kannu, kerala). Am not a customer of your bank but I have visited that counter so many Times. The condition of the counter is very very pathetic. Have experience in public sector banks atm counters, they are also very well in maintaining the ATM counter. But I never expected such a pathetic interior, roof, machine, AC conditions from a private sector bank.

Please visit this place and evaluate as soon as possible, try to keep your standard or else please remove the system.

They are not loading the money on time, and as mentioned inside the counter is horrible, it's just like a vegetable market.

Thanks
Anoop
[protected]
[protected]
Federal Bank Customer Care's response, Apr 17, 2018
Verified Support
Hi Sir/Ma'am(Anoop KP),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (7638) in the subject line so that our team can assist you.

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