[Resolved]  Federal Bank — clone atm fraud

Address:Mumbai City, Maharashtra, 400104

I am a federal bank customer manoj punjabi
Am a public figure. Anyways i am very shocked 30th of aprii i was at my home and watching tv with my family and suddenly i got you messages and i saw somebody withdrawal 90000 rupees from my account through using the atm and the shocking thing. That time my atm was with me so how it is possible i want my money back. & want to know this how can it is possible. I already made a fir in goregoan police station west. Corp said mite be somebody make a clone of my atm card if it is that much easy so it is questionable thing. Waiting in your response..
Was this information helpful?
No (0)
Yes (0)
Jun 4, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
May 02, 2018
Astab khan's response
New mobile number [protected]
Verified Support
May 04, 2018
Federal Bank Customer Care's response
Hi Manoj Punjabi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (8327) in the subject line so that our team can assist you.
Complaint comments 

Comments

Please change my mobile number [protected]
Ac [protected]
Federal Bank Customer Care's response, May 8, 2018
Verified Support
Hi Astab khan,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (8448) in the subject line so that our team can assist you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Federal Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    512
    Pending
    0
    Resolved
    319
    Federal Bank Phone
    +91 48 4263 0995 [International]
    +91 48 4263 0994 [International]
    Federal Bank Address
    Federal Towers, Head Office, Aluva, Kerala, India - 683101
    View all Federal Bank contact information