[Resolved] Federal Bank — Counter charge Rs. 14 + GST on per Rs.50/- currency bundle

Mahesh Bhimani

Address:

Branch Varacha, surat-395006

My name Mahesh Vinubhai Bhimani Today i have go to federal bank, branch varachha surat-395006,
there are ask me that we have get charge Rs. 14+GST on per bundle of Rs. 50/- currency bundle so tell them that nobody bank take this type of charge so those given reply that this is our rules..and moreover those bundle i got from SBI bank.

once i was withdrawal cash from federal bank that time those given me Rs. 50/- currency bundle.

in short bank has make rules as your wish and get charge so we where go for justices.

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Oct 7, 2020

Complaint marked as Resolved

Dear sir money counter charge is totally invalid...if federal bank has given RS. 50/- currently bundle to customer that time federal bank given charge to customer...in short money counter charge is not valide...

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2020

Federal Bank Customer Care's response Hi Mahesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (100107) in the subject line so that our team can assist you.

Oct 07, 2020

Updated by Mahesh Bhimani Bank work has money counting and now every counting through machine so there not required more manpower...so think those are collected lot of charge through this type of charge...retail business man get small currency like Rs. 10 or 20 or 50.. and those retail businessman deposit 20 bundle of Rs. 50/- so federal bank collect counter charge Rs. 330.40 on deposit money. This type of charge more negative effect on us...dear sir I kindly request to please remove this type of charge

Verified Support

Oct 08, 2020

Federal Bank Customer Care's response Hi Mahesh,

We do not want you to feel this way. Kindly share your contact details and concern at [protected]@federalbank.co.in with your ticket number (100107) in the subject line so that our team can assist you.