[Resolved]  Federal Bank — federal bank federal bank transaction queued

Address:Jinoyantony Vettiyadan hse v.r.puram.po chalakudy, Thrissur, Kerala, 680722

Date of the incident:24/03/2020
Account no : [protected]
Amount : 599
Reference id : [protected]
I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than 1 hour. I will try two times amount deducted two times pls refund 599 this amount
Refund the money in to my account bank as soon as possible.
Regards
Jinoyantony
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Apr 25, 2020
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2020
Federal Bank Customer Care's response
Hi Jinoy,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (74802) in the subject line so that our team can assist you.
Complaint comments 

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I am kiran selvaraj having account in federal bank vyttila branch, today 01/04/2020 I deposited 16000 RS in CDM machine cash accepted and but not received in my account pls do the needful asap.
Federal Bank Customer Care's response, Apr 8, 2020
Verified Support
Hi Kiran,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (76289) in the subject line so that our team can assist you.

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