Federal Bank — management irresponsible

Address:

Kottayam, Kerala, 695608

Dear sir,
My name is saji raveendran. Iam an nre account holder. My account in fedaral bank kallara. Thiruvananthapuram kerala india ifsc code fdrl0001735. Actully my compliant is
I started my account 5 years ago. Most of the time my wife use my atm card for cash widrawals. Some times using check. When she going for widrawals they said the sign is different. Last month i send my renewed pasport copy, my visa copy everything. Until now they didn't give any reply for my email. Also they didn't take any action. So i don't want to continue my account anymore. At least they receive the document. Just informed me. The staff's very irresponsible. I'm very sorry to write this email.