[Resolved] Federal Bank — Mobile recharge through missed calls | |||
On 12th december i had tried 3 times to recharge my mobile phone using federal bank missed call recharge service. they had deducted 300 rupees from my accountbut not recharged my phone yet.i had tried many times to make contact with federal bank balussery . but they never responded yet. so i request you to take necessary action either to recharge mu phone or refund the amout to my account Was this information helpful? | |||
Feb 4, 2017 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Jan 03, 2017 Federal Bank Customer Care's response Hello Sir, Apologies for the inconvenience caused. Kindly share with us your 14 Digit Account number and registered contact details so that we may assist you. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
512
Pending
0
Resolved
319
+91 48 4263 0995 [International]
+91 48 4263 0994 [International]
Federal Towers, Head Office, Aluva, Kerala, India - 683101
View all Federal Bank contact information
During the process of appling POS machine Bank personals have not informed about the requirements to install the POS machine. At the time of Installation of POS machine, Executive was asking for BSNL connection only whereas we were having Tata walky with us.