[Resolved] Federal Bank — money lost

Noushi Noushad

Address:

Kannur, Kerala, 670561

Kseb online payment - transaction details transaction number [protected] receipt number [protected] transaction date [protected]t19:36:24.064+0000 transaction type dc payment type registered user payment gateway federal bank payment gateway section name kolachery consumer number [protected] bill number [protected] paid amount₹ 6, 241 transaction amount₹ 6, 241 status payment done successfully. acknowledgement date [protected]t19:38:39.439+0000

Bank message belove
Bank message

Rs.6261 debited by ecom txn using your card xx0872 at kseb1 on 14mar2018 01:18:10. Bal-rs.10955.50. Call [protected], if not done by you-federal bank

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Apr 15, 2018

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

Federal Bank Customer Care's response Hi Sir/Ma'am(Noushi Noushad),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (6280) in the subject line so that our team can assist you.