Federal Bank — Non refund of failed land tax payment to treasury

Address:

Puthenkudy house, Koodalappad Kara Koovappady

Sir,
I had paid rs 137/- through revenue department online portal my land tax payment on 10-06-20. The amount is debited in my sbi account. I am attaching screenshot of email towards the transaction. The transaction no. Is 636687 and terminal id of transaction is 25016945. The receipt for transaction is not received me from treasury and no details of receipt is seen in revenue online payment portal. But till date no refund is received for this failed transaction. As payment portal of treasury payment is done by you, i am sending this complaint to you. I request to kindly arrange refund