[Resolved]  Federal Bank — Not closing my matured fixed deposit

Address:New Delhi, Delhi, 110088
Website:www.federalbank.co.in

My fixed deposit(FD) has been matured on 21st dec 2016 with federal bank. I have opened online FD, so when i visited branch they said me to file an online request for its closure.Then i placed an online request on 23rd & also on 24th, but no response.i called customer care, they always said me to wait till business hours for that day..but regularly i am calling customer care...but still i am not getting my funds. I am in need of those funds, i want to invest these funds in stock market to reduce my loss by buying more shares...but now i have lost that opportunity and i amincurringmore losses because of them.
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Dec 31, 2016
Complaint marked as Resolved 
Solved
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2017
Federal Bank Customer Care's response
Hello,
Apologies for the inconvenience caused. Please email your specific grievance to [protected]@federalbank.co.in to enable us to serve you better. You can also call us at[protected] /[protected]National toll free numbers) or at +[protected]/2630995 (for customers abroad) any time for further details.
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