[Resolved] Federal Bank — Not refunding amount from IRCTC

Abumuad

from Tirur, Kerala

Apr 24, 2022

Address:

Kerala, India, 676551

Sir, my name is Musthafa, i try to book train ticket by using irctc app more than 7 times. More than 2 times the ticket is not confirmed and and the amount deducted from my account .Also more than 5 times i cancelled my tickets due to some personal issues. Everytime irctc is refunded the amount next day of my booking/ Cancellation, but federel bank delayed my refund amound and not credited to my account, in my enquiry many complained like this is registered against federal bank please help to refund my amount.

Expecting your valuable response

Faithfully
Your customer

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May 27, 2022

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2022

Federal Bank Customer Care's response Dear Customer,

We apologize for the inconvenience caused. We request you to kindly let us know more about the issue by writing to us at [protected]@federalbank.co.in so that it can be fixed at the earliest.

-Anitha